Ordering From This Site

Thank you for visiting our web site. If you would like to order a piece of pottery similar to any you see in the gallery please please call or e-mail us and provide the following information:

Pottery type, size, colour and quantity
Your Name
Your Street Address
Your City, Province/State and Postal/Zip Code
Your Telephone Number
Your e-mail
Shipping Address (if different from your address)
Recipient Name (if different from your name)
Let us know if the piece is to be sent as a gift.
Gift certificates are available
 

After we receive your details we will give you the exact price, including shipping, handling and taxes. We will ship as soon as we receive a check or money order from you. We do not accept charge cards.

We only accept returns within 15 days. You must call or email us first, then ship the piece back to us, insured for its full value, and you must pay the cost of the return shipping and insurance.

Custom orders can usually be shipped out in three to four weeks. 

Buying in Person

Joan Kagan Pottery can be viewed and purchased by appointment at the studio/showroom in Victoria, British Columbia, Canada.